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Shipping Policy
Our Delivery Service
- Carrier: We're proud to partner with Royal Mail, renowned for their dependable and swift delivery services.
Where We Ship
- Mainland UK: We've got Mainland UK fully covered. Please note, delivery to Northern Ireland is currently unavailable.
Highlands Delivery
- Extra Time for Highlands: Living in the Highlands? Please allow an additional 1-2 days for delivery. This applies to all our delivery options: standard, express, and next-day. Look for postcodes starting with AB, IV, KW, PA, PH.
Free Delivery – Everywhere on Mainland UK!
- No Charge for Mainland UK: We're delighted to offer free standard delivery across Mainland UK, irrespective of your order size.
Dispatch Schedule
- When We Send Orders: Orders are dispatched promptly at 1 PM, Monday to Friday, excluding bank holidays.
Choose Your Delivery Option
- Standard Delivery: Your items will arrive in 2-4 working days.
- Express Delivery: In a hurry? Opt for express delivery and receive your items in 1-2 working days.
- Guaranteed Next Day Delivery: Need it tomorrow? Order by 1 PM and receive your items by 1 PM the next working day (Monday to Friday only).
A Quick Note
While we always aim to meet these delivery times, there are occasions when things can get a little busy. Rest assured, we'll keep any delays to a minimum and keep you updated.
Thank You for Choosing Basic Sense!
Your fashion needs are our top priority. We're here to ensure your shopping experience with Basic Sense is seamless and enjoyable.